Wednesday 10 April 2013

Feedback - What's it All About?

The Toastmasters program revolves around feedback. By now (after completing your second speech), you will be getting used to the idea of receiving feedback (an evaluation) after each speech.

But what is feedback essentially, and how does it actually help?

Well, in Toastmasters, there is  a method of feedback known as the "sandwich" method. This method, or structure, is similar to the layers of a sandwich:

Positive Comments
1 or 2 (Max.) Points for Improvement
Positive Comments

As you can see, the point for improvement is "sandwiched" in between positive comments, so it's metaphorically easier for you to stomach.

In a good evaluation, you'll receive comments that directly reflect the things your evaluator thought you did well in a speech, as well as a bit of information for how you can improve for next time.

You can then pat yourself on the back for the things that went well, and think about what you can improve in your next speech.

Keep in mind though, that an evaluation is always someone's personal opinion. You may not agree with it, and that's fine. However, it's always a good idea to at least consider what your evaluator is trying to tell you. Their feedback helps give good insight into your audience and their likes and dislikes.

Remember: Feedback is your friend. Strive to get as much feedback as you can so you can understand your audience better.

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